ICT Support Services

Technical Support: Help with hardware and software issues, troubleshooting, and resolving technical problems.
Network Support: Managing and maintaining network infrastructure, ensuring connectivity, and addressing network issues.
System Administration: Overseeing IT systems, including servers and databases, ensuring they run efficiently and securely.
User Training: Providing guidance and training to users on software applications, hardware usage, and best practices.
Help Desk Services: Offering a centralized point of contact for users to report issues, request assistance, and receive support.
Software Installation and Configuration: Assisting with the installation and setup of software applications and ensuring compatibility with existing systems.
Data Backup and Recovery: Implementing data protection strategies and restoring lost data in case of failures.
Cybersecurity: Ensuring systems are secure from threats, including malware, viruses, and unauthorized access.
Maintenance and Upgrades: Regularly updating systems and software to improve functionality and security.
Consultation Services: Providing expert advice on technology solutions that meet business needs.